EcoFootUA

UKRAINE WANTS PEACE!

Kharkiv, Ukraine

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Buyers bought gifts from this shop and gave them 5-star reviews!

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Natalia Cheremis

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Natalia Cheremis

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About EcoFootUA

Sales 547
On Etsy since 2015

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Handmade natural wool slippers and shoes

Shop members

  • Natali

    Мастер, Owner

    Hello, I'm Natali. I make all this wonderful boots and slippers with my own hands. Love all of you!

Shop policies

Last updated on Apr 3, 2019

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on May 19, 2022

Frequently asked questions

выбора размера детали

• Please choose the size that suits you! For your convenience, added a table of matching sizes in the product description. See photos of the goods.

• You can also specify in the comments to the order of measurement of your foot in mm. This will help avoid mistakes and misunderstandings. You are sure to get the perfect size slippers.

Инструкции по уходу

• You can only ventilate felt shoes in moist air.
• Gently hand washed in in warm water (up to 30 degrees C or 86 degrees Fahrenheit), using a wool/silk detergent.
• Rinse in warm water. Press, create the correct shape of your feet and leave to dry.

Пользовательские и персональные заказы

• With my pleasure! I am always happy to make something for you only.
I can perform your every wish. You will receive a link to your custom list with all agreed details and price. And as result you will own a unique shoes made for you only. I never remade it for somebody else.

Подарочная упаковка и упаковка

• After your purchase your order will be carefully prepared for shipping.
• Your order will come in original handmade bag and in the postal package.
• If you have some special request feel free to contact us.

I have no PayPal account. Can I pay with credit card?

• Credit card payments are processed through PayPal, however no PayPal account is required. To pay by credit card, please follow the steps below:
1. Click "Pay with PayPal" at the end of the checkout process.
2. Now you are at PayPal. Click "Continue" to pay with a credit card if you don't have a PayPal account.
3. Enter your credit card and personal info. Click "Review Order and Continue."
4. Review your order. If everything is correct, Click "Pay (dollar amount) Now."

How fast can I get my order?

• Slippers are made to order, it takes about 3-5 business days.
• Standard international delivery is usually 3-4 weeks.
• UPS Express to USA, Canada for 3-5 business day.
• Select the appropriate delivery method on the checkout page.
• Delivery time may change due to delays at customs or logistics problems.

Purchase returns

I gladly accept returns and exchanges
• Refunds are processed after the item is delivered back to me in its original condition and packaging. Return shipping cost is the responsibility of the customer.
• When you return the item, you should mark the custom form with "Returned goods" and under the column for "Value" you should write "N/A" (Non Applicable). If you don't mark this correctly, I could be charged extra by Customs. If this happens,Я должен вычесть таможенные сборы из вашего возмещения.
• Shipping fees are non-refundable for refused or undelivered parcels.
• Postage and packing charges are not refundable unless it's due to an error on my part.

Confidentiality

• Your private information is considered confidential and will not be leased to third parties under any circumstances.

Buying does not meet your expectations?

I do my best to make you happy with your purchase! If for any reason you are disappointed, please contact me before leaving a negative review and we will solve it! I care about your comfort and my reputation.

Seller details

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